5gjili Privacy Policy

1. Introduction

Welcome to 5gjili. This Privacy Policy explains how 5gjili ("we," "us," "our") collects, processes, uses, stores, and protects the personal information of individuals ("you," "your") who access and use the 5gjili online casino platform available at 5gjili.cam, including all associated games, services, and features offered to players in the Philippines.

5gjili is committed to handling your personal data with respect, transparency, and integrity. We recognise that Filipino players entrust us with sensitive personal and financial information when they register, deposit, and play on our platform. This policy exists to give you a clear, honest account of exactly what we do with that information — and what we do not do.

By creating a 5gjili account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you have concerns about any part of this document, we encourage you to contact our support team before proceeding. Your continued use of 5gjili constitutes acceptance of the practices described herein.

2. Information We Collect

5gjili collects personal information through several channels during your interaction with our platform. The categories of data we collect are as follows:

2.1 Registration & Account Data

When you create a 5gjili account, we collect:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Mobile phone number
• Email address
• Username and encrypted password
• City and region of residence (e.g., Metro Manila, Cebu, Davao, Iloilo)

2.2 Identity Verification Data (KYC)

To comply with applicable anti-money laundering (AML) regulations and responsible gaming age restrictions, 5gjili may require:

• Government-issued photo identification (Philippine National ID, Passport, SSS ID, UMID, or Driver's Licence)
• Proof of address (utility bills, bank statements dated within 90 days)
• Selfie or live photo for identity confirmation

2.3 Financial & Transaction Data

When you deposit, withdraw, or transact on 5gjili, we collect:

• GCash mobile number or Maya account reference
• Bank account details where applicable (BPI, BDO, UnionBank)
• Transaction amounts, timestamps, and reference numbers
• Cryptocurrency wallet addresses for USDT TRC20 or Coins.ph transactions

2.4 Gaming Activity Data

We collect data related to your gameplay on 5gjili, including:

• Games played, bet sizes, session durations, and win/loss records
• Bonus usage and promotional engagement history
• In-game behaviour patterns used for responsible gaming monitoring

2.5 Technical & Device Data

Automatically collected when you access 5gjili:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps and pages visited
• Referral URL and traffic source

2.6 Communications Data

If you contact 5gjili customer support via chat, email, or other channels, we retain records of those communications, including the content of your messages and any files shared, for service quality and dispute resolution purposes.

3. How We Use Your Data

5gjili uses your personal information for the following purposes:

4. Legal Basis for Processing

5gjili processes your personal data on the following legal grounds, consistent with the Data Privacy Act of 2012 of the Philippines:

• Contractual Necessity: Processing required to perform our obligations under the 5gjili Terms and Conditions you agreed to upon registration — including account creation, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including age verification (21+), KYC/AML obligations, and data retention requirements under financial and gaming law.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, service improvement, and responsible gaming monitoring — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for optional marketing communications and non-essential cookies, which you may withdraw at any time without affecting your ability to use 5gjili.

5. Data Sharing & Disclosure

5gjili does not sell or rent your personal data. We may share your information only in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers who process data on our behalf, including payment processors (GCash, Maya, BPI partner networks), identity verification services, cloud hosting providers, and customer support software vendors. All such providers are bound by data processing agreements that restrict their use of your information to the specific services they provide for 5gjili.

5.2 Regulatory Authorities

5gjili may be required to disclose personal data to regulatory bodies, law enforcement authorities, or government agencies in the Philippines — including PAGCOR — where such disclosure is required by law, court order, or in response to a lawful regulatory request. We will not disclose data beyond what is strictly required.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of 5gjili's assets, your personal data may be transferred as part of that transaction. We will notify affected users in advance where required by applicable law and ensure that the recipient entity is bound by equivalent data protection obligations.

5.4 Fraud Prevention Networks

5gjili may share limited data (such as IP addresses or device fingerprints) with fraud prevention and security networks to protect our platform and other users from fraudulent activity.

6. Data Retention

5gjili retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Active Account Data: Retained for the duration of your registered relationship with 5gjili.
• Financial & Transaction Records: Retained for a minimum of five (5) years following the last transaction, in compliance with Philippine anti-money laundering regulations.
• KYC / Identity Verification Documents: Retained for a minimum of five (5) years after account closure, as required by applicable regulatory guidance.
• Customer Support Communications: Retained for two (2) years from the date of the interaction, or longer if related to an ongoing dispute or legal matter.
• Marketing Consent Records: Retained until consent is withdrawn plus an additional period as evidence of compliance.

When data is no longer required, 5gjili will securely delete or anonymise it in accordance with our internal data destruction procedures.

7. Security Measures

5gjili implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 5gjili platform
• Encrypted storage of passwords using industry-standard hashing algorithms
• Two-factor authentication (2FA) options for account access
• Segregated access controls ensuring that only authorised 5gjili personnel can access sensitive data on a need-to-know basis
• Regular security audits and penetration testing of our platform infrastructure
• Firewalls, intrusion detection systems, and 24/7 security monitoring
• Employee data privacy training and confidentiality agreements

While 5gjili takes all reasonable precautions, no system is entirely immune to risk. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you and the appropriate Philippine authorities in accordance with applicable law.

8. Cookies & Tracking Technologies

5gjili uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our site.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function — including maintaining your login session, processing transactions, and remembering your language preference. These cannot be disabled.
• Analytics Cookies: Help 5gjili understand how players navigate our platform so we can improve the experience. Data is aggregated and anonymised where possible.
• Functional Cookies: Remember your preferences (e.g., game lobby sorting, notification settings) across sessions for a more personalised experience.
• Marketing Cookies: Used with your consent to deliver relevant promotional content from 5gjili. You may opt out at any time.

8.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 5gjili platform. Detailed instructions for managing cookies are available in your browser's help documentation.

9. Your Rights Under the Data Privacy Act

As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights in relation to your personal data held by 5gjili:

• Right to be Informed: You have the right to know what personal data 5gjili collects, why it is collected, and how it is processed — as described in this Privacy Policy.
• Right of Access: You may request a copy of the personal data 5gjili holds about you at any time.
• Right to Rectification: If any of your personal data held by 5gjili is inaccurate or incomplete, you have the right to request its correction.
• Right to Erasure: Subject to applicable legal and regulatory retention obligations, you may request that 5gjili delete your personal data where it is no longer necessary for the original processing purpose.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
• Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to 5gjili.
• Right to Lodge a Complaint: If you believe 5gjili has not handled your personal data appropriately, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).

To exercise any of these rights, please contact 5gjili using the details provided in Section 12 of this Privacy Policy. We aim to respond to all legitimate data rights requests within thirty (30) days.

10. Protection of Minors

5gjili is an online gambling platform strictly intended for adults. In the Philippines, individuals must be 21 years of age or older to participate in online casino gaming, in accordance with PAGCOR regulations. We do not knowingly collect personal data from individuals under the age of 21.

All account registrations on 5gjili require date-of-birth confirmation, and identity verification (KYC) procedures are in place to enforce this age requirement. If 5gjili discovers that personal data has been collected from a person under 21 without appropriate consent, we will immediately delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has accessed or registered on the 5gjili platform, please contact us immediately at [email protected] and we will take prompt action.

11. Changes to This Privacy Policy

5gjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or regulatory requirements in the Philippines. Any material changes will be communicated to registered 5gjili members via in-platform notification or email to the address on file.

The "Last Updated" date at the top of this document indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Your continued use of the 5gjili platform following the posting of any amendments constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 5gjili handles your personal data, please contact our Data Privacy team:

Please note that our email address is provided for text display only and should be typed manually into your email client. For the fastest response, we recommend contacting us via the live chat function available directly within the 5gjili platform.

You also have the right to submit a complaint to the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. More information is available at the NPC's official website.